Refund Policy
Last updated: March 2026
Our Commitment
At SKWAD, we stand behind the quality of every document we deliver. If you are not satisfied with your purchase, we will make it right.
Full Refund — No Questions Asked
You are entitled to a full refund within 7 days of your purchase if:
- You did not receive your document within 30 minutes of payment
- The document delivered does not match the product you purchased
- You are unsatisfied with the quality for any reason
How to Request a Refund
Email us at support@skwadd.net with your order email address and a brief description of the issue. We will process your refund within 1–3 business days. Refunds are returned to the original payment method.
Digital Product Nature
Because our products are digital documents generated and delivered instantly, we are unable to accept returns in the traditional sense. However, our 7-day satisfaction guarantee means you are never at risk. If the document is not what you needed, just ask and we will refund you.
Contact
Questions about this policy? Email us at support@skwadd.net.